Hawkhill Medical Centre
The Partners and Staff would like to welcome you to Hawkhill Medical Centre. The present Practice was established in 1993 when the GPs from three well established Practices in the West End of Dundee joined together to form a new partnership to consult from a modern purpose built medical centre.
Hawkhill Medical Centre was designed with their patients in mind with a vision to provide a wide range of healthcare services
We are always striving to improve our knowledge and the quality of our services and we proudly achieved Practice Accreditation status and are also an Approved GP Training Practice. Our aim is to provide all patients who are seen and treated by the Doctors and Staff at Hawkhill with the highest standard of medical care and efficient administrative services from our hardworking Administration Team behind the scenes.
We would be extremely grateful if you would spend a little time going through our website. It has been put together to Help us to Help you. Alternatively, please feel free to download our: Practice Handbook
One Click Away
Convenience doesn’t stop there and you can now access a number of services online. Ordering a repeat prescription is just a click away.
Flu season is fast approaching again this year. Adults and children who fall within the criteria to receive their flu vaccination will have received correspondence from the Scottish Government advising them to contact their surgery to arrange an appointment.
The surgery has appointments available for eligible patients to receive their flu vaccination. Please contact the surgery on 01382-669589 to book an appointment.
Patients not entitled to the flu vaccination can approach local chemists to inquire whether they are providing this as a private service - we are unable to do this at the surgery.
Email, Text Messaging & Online Patient Services
We are delighted to introduce an Email, Text Messaging and Online Patient Service from September 2018.
This service will allow the following:
To receive appointment confirmations; and to cancel the appointment via text message.
Patients can also receive invitations to clinics by text message or email along with messages and questionnaires from the Practice.
You can also order your repeat prescriptions online as well as cancel appointments that have been booked online.
You will require to register for this service, please follow link below.
Once registered you will receive information that will enable you to create your Online Patient Service username and password.
Please note if you wish to register family members for any of these services, a separate registration form is required for each person.
You can opt out of these services at anytime by contacting the Practice in person or by telephone.
Failure to Attend Appointments
Due to an increase in the number of wasted appointments (average 174/month) through patients failing to attend appointments without informing the surgery, it has become necessary to implement the following policy:
"If you fail to attend appointments you may be removed from this practice list and required to find an alternative doctor"
If you cannot attend your appointments for any reason please let us know as soon as possible, giving at best 24 hour notice. We can then offer the appointment to someone else.
Same Day Prescription Requests
Please allow sufficient time for the Practice Team to process your request. By law all prescriptions must be reviewed and appropriately prescribed. We cannot, therefore, guarantee that your request will be processed the same working day.
Please make every effort to request your prescription(s) at least 48-hours before they are required.
Our administration staff, and the Hawkhill website, can provide details about the ways in which prescriptions may be requested.
Thank you for your understanding.
(Site updated 11/12/2018)